Business Intelligence & Data Analytics
Business Intelligence Business intelligence (BI) is a data-driven decision support system that integrates data collection, storage, and information processing with analysis to provide insights into decision-making. The concept was introduced in 1989, and many of its elements were already present in organisational information systems (Salomon & Gray, 2008). The term implies providing a detailed understanding of all the variables that impact the company. Therefore, to make efficient and high-quality strategic decisions, companies must have an in-depth awareness of variables such as clients, competitors, business partners, the economic climate, and internal processes. (Ranjan, 2005-2009) Business intelligence focuses on the study of vast amounts of information about a company and its activities. (Salomon & Gray, 2008). BI is a wide category of software and technology for collecting, delivering, and processing data to help corporate customers make smarter business decisions. (...